Join the TD Team
- Tactical Distributors – E-Commerce Sales Support
The TD Team is growing, and we are looking for an individual that is ready to jump in and help with customer care. As our touted tag line goes... Tactical Distributors: The Best Customer Service in the Business! We strive to uphold that promise. We have accomplished significant growth in the recent years and to match the same level of service we are growing our team! We have a small family-like atmosphere with lots of rewards and fun. Much of the Tactical community consists of Military and First Responders; it is a rewarding industry to serve - we take immense pride in helping the ones that sacrifice so much for us. Veterans are encouraged to apply!
Primary Responsibilities:
- Provide excellent customer service by resolving all issues such as processing orders, inventory, tracking, returns/exchanges and coupon codes
- Answer customer phone calls, web chat, and emails in a timely manner
- Assist walk-in customers with orders
- Upload new products to the site
- Contribute to the team with a positive attitude and creativity.
Requirements:
- College degree preferred, but not required
- Customer Service experience
- Strong Verbal and written communication
- Basic Computer Skills, email, Microsoft office
- Shopify Plus ecommerce cart is a plus
Competitive Salary plus bonuses, Paid Vacation and Health Insurance.
Job Type: Full-time 40 hours a week
Must live in the Hampton Roads Area