To make a return or exchange, please contact [email protected]

You must include

  • Order & RMA Number
  • Items you wish to return or exchange, new with tags & packaging
  • Items you would like substituted

You will receive

  • RMA Number, write on outside of package
  • Shipping label if applicable
  • Further instruction on return process

(Please allow 5-7 business days from time of delivery for returns and exchanges to be completed)

 

Return and Exchange Policy

  • Items have 30 days to be returned or exchanged from time of delivery
  • Items flagged with “Free Returns” will receive a free UPS return label
  • Items without a “Free Returns” flag must be returned at the expense of the customer
  • Defective items will be exchanged and will receive a free UPS return label
  • Exchanged items will be shipped back to the customer free of charge
  • Items must have all tags attached and in like new condition
  • Items returned untagged or in used condition will be shipped back at the expense of the customer
  • All Clearance Items are marked “Sales Final” and cannot be returned or exchanged for any reason

Warranties

TD Apparel

  • All items have a 3-month warranty period.
  • To file a claim contact [email protected]
  • Include the Order Number and email picture of defect

Altama/Salomon

Other Brands

  • Please visit the brands website to file a claim

Return Address

2800 Crusader Circle STE 6

Attn: RMA #

Virginia Beach, VA 23453